IMPORTANT NOTICE
We regret to inform our clients and users that our website is now undergoing a major recovery effort due to an error made during a backup restoration. This caused us to lose much of our user account information and the support tickets stored in our system.
We are investigating all possible methods of recovering as much data as possible and hope to have our site back to 100% soon. In the meantime, please use the following methods to:
- Download PointFire and support files - The files in the DOWNLOADS section of our site have been updated to reflect the latest releases. Please feel free to download these copies.
- Access technical support - Please email us directly at websupport@icefire.ca. We have reactivated this account due to our support ticket system being down.
We offer our sincere apologies for any inconveniences this may cause you and offer our assurance that your needs will be met despite the issues with our website.
Sincerely,
Ken Morency
President, IceFire Studios Corp.