Web - privacy

IMPORTANT NOTICE

We regret to inform our clients and users that our website is now undergoing a major recovery effort due to an error made during a backup restoration. This caused us to lose much of our user account information and the support tickets stored in our system.

We are investigating all possible methods of recovering as much data as possible and hope to have our site back to 100% soon. In the meantime, please use the following methods to:

Download PointFire and support files - The files in the DOWNLOADS section of our site have been updated to reflect the latest releases. Please feel free to download these copies.
Access technical support - Please email us directly at websupport@icefire.ca. We have reactivated this account due to our support ticket system being down.

We offer our sincere apologies for any inconveniences this may cause you and offer our assurance that your needs will be met despite the issues with our website.

Sincerely,

Ken Morency
President, IceFire Studios Corp.

PRIVACY POLICY

Introduction

Icefire Studios Corp. respects your privacy. Our policy is to collect no personal information about you when you visit the Icefire site, unless you elect to make such information available.

If you choose to share personal information, the information will be saved for purposes of responding to the information request. However, information will not be disclosed to third parties or government agencies, unless required by law.

This statement applies solely to information collected at Icefire Studios Corp. web site.

Information Collection

We collect the following general data that is not personally identifiable information such as where site visitors are visiting us from, how visitors use the site, the general traffic flow and times visited.

We offer chats, forums or other collaboration formats which are open to the public.

Please be advised that information posted in these venues becomes public knowledge.

Use of Cookies

We receive and store certain types of information when you interact with us. For example, like many Web sites, we use "cookies" to obtain certain types of information when your Web browser accesses Icefire.
Briefly, "cookies" are small text files that we transfer to your computer's hard drive or your Web browser memory to enable our systems to recognize your browser, provide convenience features, and to help personalize your online experience,
Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

Examples of the information we collect and analyze in this manner include the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information such as browser type and version, operating system, and platform and your behavior on our Web site The cookies that we use do not contain and are not tied to personally identifiable information about you.

You have the ability to accept or decline cookies. If you choose to decline cookies, you may not be able to use certain features on our site.

If you have questions about this privacy policy please e-mail us at info@icefire.ca