IceFire Consulting

Consulting Services - Maximize Your ROI

At IceFire, we seek to deliver more than the traditional implementation and training services you expect from a software solution provider. Our Consulting Services are designed to ensure that your investment in IceFire continues to grow in value, providing ongoing improvements in productivity and operational efficiency once the initial implementation is complete.

Business and Technology Planning Services

• Analyze your environment and define current business and technology challenges
• Create a detailed action plan for better alignment between your business and IT organizations
• Provide a clear outline of benefits and risks associated with an implementation
• Present optimized information flows for communicating and visualizing the solution throughout the organization with a focus on customer satisfaction and business performance
• Integration with 3rd party products
• Produce a roadmap for staffing, service and software acquisitions

Staffing Enhancement Services

• Supplement your IT staff without hiring additional personnel
• Experienced, certified consultants dedicated to your success

Product Customization Services

Our real-world experiences in deploying and configuring PointFire within a wide variety of complex environments has lead to the creation of standardized "PointFire Branch Builds". These are packaged customizations consisting of both software and services designed to quickly and efficiently provide commonly requested enhancements, vendor and platform support solutions and third-party integration solutions.

Contact your IceFire representative for more information on these services.